FAQs

How can I contact you about my order?

The easiest way to contact us is via email through our "Contact Us" tab! Please follow the link "Contact Us" with any questions about your order! Please be sure to include your order number within the email and we can assist you!

When will my order ship?
Orders ship within 1-3 business days!

What is your return policy?

Please see our Return page for all info!

Do you have a physical store?
At this time we are only online!

Can I get a gift card?

Yes! If you are in need of a gift for someone you love, a HelloKolly gift card is the perfect gift! You can purchase a gift card here!